Shipping and Returns
INTERNATIONAL DELIVERIES
International orders will be sent with Royal Mail or via courier, depending on the service chosen and the size of the order. Delivery times will vary depending on your location and the time of year. We would normally expect orders to Europe to arrive within 5 - 10 working days and the rest of the world within 10 - 20 working days.
Please note that international packages may be subject to customs, duties or other fees that are calculated by country. The customer is responsible for paying any and all customs duties and fees.
PROMOTIONAL CODES
Promotional codes may be issued from time to time. Exclusions may apply to some promotions.
REFUNDS & RETURNS
We hope that you'll be thrilled with your products when they arrive but if anything isn't right we are on hand to help. Contact us on hello@goodslifestylestore.com for assistance and we'll get back to you promptly.
We take every care to ensure your candles are properly protected during transit but appreciate that very occasionally damaged may occur. We will replace or refund products damaged during delivery if photographic proof of damage is sent to us within 7 days of delivery. We sadly cannot refund or replace candles that have been used.
You are welcome to exchange your product for another product of the same size and price within 30 days of purchase. The buyer is responsible for the delivery cost on all returned items.